Computer, Camera & Tablet

A practical toolkit to support new managers, deputies, seniors and room leaders in learning the necessary supervisory skills to be great at their role. This pack contains ideas for researching and tasks to complete n your journey.

Our BØRN Manager Process Flowchart for Debt Collection outlines all the steps required to implement a through procedure.

Preparing your team for more responsibilities, allocating specific tasks or roles to them and then ensuring they are ready for the next role all forms part of your succession planning.